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Alexa Integration Not Working

Randy Dec 01, 2019 03:54PM PST

When I enable and link Bloom Sky skill to my Bloom Sky account, Alexa replies with "Alexa having trouble accessing Bloom Sky skill". This was working until a few days ago. Any changes we need to know about?

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Nick Dec 03, 2019 11:43AM PST BloomSky Inc Agent

Hello Randy,

Thanks for reporting this bug, I have created a ticket with my engineers to get this fixed ASAP.

Thanks again,
Nick

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Randy Dec 03, 2019 12:11PM PST
Thanks for the follow up Nick, what kind of time frame should I be looking at for an update or resolution?

Thanks,

Randy
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Nick Dec 04, 2019 03:37PM PST BloomSky Inc Agent

Hello Randy,

I do not think this should take more than a week. They do have to do a little research since the engineer who set up the Alexa integration is no longer here. But, i will push them to get it back up and running in that time frame.

Thanks again!

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