Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Reconnecting Bloomsky App

Tom Carter Mar 16, 2019 10:37AM PDT

I had to replace the router/WiFi access point for my home network. I restarted the weather station and it must be working and connected to the internet because I get notifications (like "it's raining in . . ."). However, I can't connect my iphone app to get the info from the station. Suggestions?

Up 0 rated Down
Nick Mar 18, 2019 04:46PM PDT BloomSky Inc Agent

Hello Tom,

Thanks for the post. You may be logged into the wrong account. Do you remember what you named the device? I can double check on this for you.

Thanks,
Nick

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

Recent Discussions

Ajax-loader-small
376e7aa17d30b70242ea58faa762c0da@bloomsky.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
true
Invalid characters found
/customer/en/portal/articles/autocomplete
There was an error contacting Get Satisfaction
View All
0
discussions
replies
Questions
Ideas
Problems
Praise