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Flashing red on charge cycle never stops flashing red?

John Thomas Dec 26, 2018 05:19PM PST

I have had my new Sky plugged in for two days. The power plug light is flashing red, when do I know that it's charged? Will it turn green at some point? I don't see an instruction manual.

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James W. Dec 27, 2018 11:10AM PST BloomSky Inc Agent

The SKY only needs about 3-4 hours of charge time to be fully charged. I believe it should turn green when it does, but from the sound of it, you’re probably at 100% already.

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John Thomas Dec 27, 2018 07:50PM PST
It's been plugged in for 3 days now, it's still blinking red, how do I know when it's fully charged?
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James W. Dec 28, 2018 09:27AM PST BloomSky Inc Agent

I suggest taking it off the charger now and monitoring it from our online dashboard. I believe that it is now fully charged. If the lights do not change color 3-4 hours on the charger are sufficient to fully charge your device.

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