I have reset my STORM several times and I can't get my wind data to report. Any help would be appreciated it. Will the firmware update solve my issue?
It is possible that there is a transmission issue with your STORM and your device needs to be updated. Please bring in your STORM and plug it back into your dongle, I have already queued the system to automatically update it once plugged in. Please leave the STORM plugged in for about 2 hours for the update to take hold. It will then be safe to take outside and test.
Please let me know how it goes.
If you’d like to send us an email at firstname.lastname@example.org we can check if your STORM just needs to be updated.