My Sky2 has been running like a champ through all of our wet weather here in PA - but suddenly last night, turned off and I can't get it to come back on.
Pressing and holding the wifi and/or the power buttons doesn't give me any lights on the front of the Sky2.
I checked the data on the dashboard and it should have a 90% charge (connected to solar), but i brought it in and connected it to AC power and I still get no lights anywhere.
Is it possible the main power supply just crapped out?
I’m sorry to hear you are having trouble with your device. My first recommendation would be to open the device and do a battery pull. When you turn the device upside down there will be 4 larger Phillips screws on the outer shell and 4 smaller Phillips screws on the inner shell, right underneath that inner shell lies the battery. Unplug the battery for a minute, and then reconnect it. The SKY should behave normally after the reconnection.
If you are still having trouble send us an email at firstname.lastname@example.org
I’m sorry you are still having trouble with your device, if you can please send us an email at email@example.com so that we can check if we can replace your device under warranty.