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Bloomsky 2 - Does not power cycle with sensors attached

Stuart Jul 08, 2018 05:21AM PDT

So I've been getting by on the recommendation from the bloomsky support team on an issue where my Sky2 would suddenly become unresponsive.
The solution was to open the Sky2, unplug the battery for about 10 minutes and then reconnect the battery.

This was, apparently, a known fault and I was okay with opening up my sky2 every once in a while to get it up and running again (it gave me a chance to give the device a good clean at the same time.

Recently, however, the device refuses to power up via this method and only after disconnecting the sensor cable and reconnecting the battery did the device spark into life.
The Sky2 booted, connected to my network, sent a camera image, everything seemed fine.
I reconnected the sensor cable and all the data was reporting as it should. Only problem was that the readings were way off (temperatures of 42C in an airconditioned room with an ambient temperature of 23C).
No problem, I'll just power cycle and the device will recalibrate itself.

Nope

The Sky2 refuses to power cycle with the sensor plugged in.

Since this was a Sky2 from the Kickstater campaign, I am obviously out of warranty.
Is this a problem I can fix with a replacement sensor (if so, does/will bloomsky offer replacement parts?) or would this be more related to the main board of the Sky2 itself?

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