Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Storm not delivering rain data

Hank Tester May 05, 2018 06:30AM PDT

Getting readings from Storm for wind with no probem. Rain data ok for a few days. Now no info at all in the wake of a hefty Miami down pour. Unit is brad new. Any suggestions? Thanks

Up 0 rated Down
Nick May 07, 2018 10:42AM PDT BloomSky Agent

Hello Hank,

Sorry to hear about the issue, May I ask what the name of your device is? I would like to check on this for you. It could be a dongle issue. Please also let me know what color it is flashing. Rapid green, breathing green, or breathing red? If this is a replacement, did you use the new dongle to set it up as well?

Thanks,
Nick

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

Recent Discussions

Ajax-loader-small
376e7aa17d30b70242ea58faa762c0da@bloomsky.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
true
Invalid characters found
/customer/en/portal/articles/autocomplete
There was an error contacting Get Satisfaction
View All
0
discussions
replies
Questions
Ideas
Problems
Praise