Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Sky2 offline

Jason Apr 28, 2018 08:10AM PDT

So, all of a sudden this morning, my sky stopped working. No longer reporting temp or anything. My storm that is in the same place is working just fine, but nothing from my sky. I've tried hitting the wifi button on the sky, as well as restarting my router. Nothing helped.

Up 0 rated Down
Nick Apr 30, 2018 11:51AM PDT BloomSky Agent

Hello Jason,

The troubleshoot for this issue is a simple power cycle. Please go ahead and turn off the device and back on. If you are still having trouble, please let me know what color the WiFi light is currently and your device name.

Thanks

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

Recent Discussions

Ajax-loader-small
376e7aa17d30b70242ea58faa762c0da@bloomsky.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
true
Invalid characters found
/customer/en/portal/articles/autocomplete
There was an error contacting Get Satisfaction
View All
0
discussions
replies
Questions
Ideas
Problems
Praise