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Sky Battery dead

Raymond Melberg Apr 12, 2018 04:45PM PDT

I have disassembled my BloomSky as I was told mine was out of warranty and they would not be replacing or fixing it. The AC/DC plug says output = 12VDC, and the battery is reading 8.49V, so I'm going to assume it's a dead battery pack. I wonder why they don't offer replacement battery packs online?

Up 0 rated Down
Michael Apr 13, 2018 03:09PM PDT BloomSky Agent

Hey Ray,

Our products are not designed to be easily disassembled but we can definitely look into that issue for you, shoot us an email at support@bloomsky.com.

Cheers,
Mike

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