After a year of operation, the anemometer is sticking and won't rotate. This started about a month ago. I took the Storm down and "fiddled" with the anemometer a bit and it started rotating freely. When it stuck, there was definitely something inside preventing rotation, but then it cleared up and all was ok. I put the Storm back up and it was ok for another day and then back to sticking.
I need to know how to disassemble the anemometer non-destructively so I can find out what the problem is.
I am a little disappointed that the Storm only lasted a year before showing problems. My el-cleapo Ambient station has been in operation for 4 years with no anemometer issues, my Davis Vantage Pro has been operating well for 15 years, and my Campbel Scientific anemometer has been running fine for 30+ years although I have to clean the bearings regularly every 10 years.
Thanks in advance.
I’d like to replace your device. I see your order and have sent a return shipping label and when we receive the device we will send another out to you.
Thanks Ken. I look forward to getting the device.
@Travis S. thanks for the update. Please email us and we can see about replacing the device.
@Ken McGuire We are in between shipments at the moment, so it will be about 3 more weeks before we can send it out. I am very sorry.
@Ken McGuire again, I am very sorry. I will get it out as soon as possible.
John R DeSantis Can you email us at supportbloomsky.com with a short video of the issue? Please also include the order number so that we can locate your order and see about replacing it.