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Rain Amount not correct

Mark Shrader Feb 12, 2018 06:25AM PST

My Storm does not seem to be registering the correct rain total. Is there anything I should do to update or reset the system?

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James W. Feb 13, 2018 11:00AM PST BloomSky Agent

I see that you have an older version of the firmware. Can you plug in your Storm into the dongle for a few hours then test to see if it registers the right amount of rainfall?

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Lance McArthur Apr 13, 2018 04:03PM PDT
Is there a way to determine SKY/STORM version vs. current released version? I believe the SKY2 is supposed to automatically get the update OTA but does the STORM also automatically get the update? I am also having an issue with total rainfall detection. Rainfall rate updates but total rainfall always shows 0.0
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James W. Apr 13, 2018 04:36PM PDT BloomSky Agent

You May be able to get the Storm firmware version in your dashboard at the top next to it’s name in the data view. You can reply here and we can also check out if it has the latest firmware version.

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