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installation

meteo-thenioux Jan 10, 2018 09:54AM PST

j ai beaucoup de mal a la premiere installation
la recherche du wifi
la lumiere du wifi doit elle etre
verte clignotante
rouge clignotante
mon appareil ne trouve pas de wifi via
un iphone ou une tablette abdroid

Up 0 rated Down
James W. Jan 11, 2018 03:39PM PST BloomSky Agent

Dear meteo-thenioux,

Thank you for contacting BloomSky. My first recommendation would be to switch to our alternate setup mode. You can do this by pressing (not holding down) the wifi button. You will know that it has changed when the wifi light only blinks red. After you see this, retry setup and if it is unsuccessful, note the color of the light at the time of failure. You can read this article here:

https://bloomsky.desk.com/customer/en/portal/articles/2320512-%22sorry-your-bloomsky-has-failed-to-connect-correctly-would-you-like-to-try-again-%22-error-message

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