Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

When would you estimate my tripod arrival?

Henry Jan 08, 2018 04:43AM PST

I'm the prod owner of Sky2 and Storm, which i received for some time now. But i miss the triopd, can you estimate the delivery time?

Up 0 rated Down
James W. Jan 09, 2018 02:55PM PST BloomSky Agent

Our EU team is researching your issue. I will try to get your mount as soon as possible.

Up 0 rated Down
James W. Jan 10, 2018 03:45PM PST BloomSky Agent

I spoke with the EU team, they say they sent you an email. I told them to resend another as well. It should be coming from a company called creafloor.

Up 0 rated Down
Auke de Vries Feb 20, 2018 06:01AM PST
@James:

Could you look into mine also? I´m still waiting for my tripod, also via EU team I suppose. Kickstarter backer 2417.

And could you confirm that BS doesn´t update the Kickstarter thread anymore?


Up 0 rated Down
James W. Feb 22, 2018 04:56PM PST BloomSky Agent

@Auke De Vries I am sorry to hear that. I’ve spoken with our shipping team there and they will send you one as soon as possible.

Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

Recent Discussions

Ajax-loader-small
376e7aa17d30b70242ea58faa762c0da@bloomsky.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
true
Invalid characters found
/customer/en/portal/articles/autocomplete
There was an error contacting Get Satisfaction
View All
0
discussions
replies
Questions
Ideas
Problems
Praise