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When would you estimate my tripod arrival?

Henry Jan 08, 2018 04:43AM PST

I'm the prod owner of Sky2 and Storm, which i received for some time now. But i miss the triopd, can you estimate the delivery time?

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James W. Jan 09, 2018 02:55PM PST BloomSky Agent

Our EU team is researching your issue. I will try to get your mount as soon as possible.

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James W. Jan 10, 2018 03:45PM PST BloomSky Agent

I spoke with the EU team, they say they sent you an email. I told them to resend another as well. It should be coming from a company called creafloor.

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Auke de Vries Feb 20, 2018 06:01AM PST

Could you look into mine also? I´m still waiting for my tripod, also via EU team I suppose. Kickstarter backer 2417.

And could you confirm that BS doesn´t update the Kickstarter thread anymore?

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James W. Feb 22, 2018 04:56PM PST BloomSky Agent

@Auke De Vries I am sorry to hear that. I’ve spoken with our shipping team there and they will send you one as soon as possible.

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