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Wind direction and wind speed are not measured?

cartaka Nov 25, 2017 04:21AM PST

The wind direction and the wind speed are almost 9999 displayed during the day.
but, during the night there is not much to see 9999.
Is it because I am observing with GMT + 9?

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James W. Nov 27, 2017 04:26PM PST BloomSky Agent

Hard to say, may I have your sky’s device name? I’d like to take a look at your Storm.

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Heather Dec 04, 2017 05:02AM PST
I too have just realized that my wind speed and direction have not been registering for at least the last week, I do see them spinning on the device.
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Heather Dec 04, 2017 03:12PM PST
Oops, my direction is registering so just my speed is not working and it ooks as though it has been for more than 2 weeks now already, since Nov.15th.
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James W. Dec 05, 2017 05:07PM PST BloomSky Agent

Heather can you email us at supportbloomsky.com with your device name and registered email?

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