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Sky battery is at a constant 80% charged thoughout the day.

Fraggboy Aug 07, 2017 08:05AM PDT


I checked the dashboard and noticed that my Sky battery is always at 80% charged (It only peaked to 100% a couple of times in the past 7 days, but then drops back down to 80%).

My STORM fluctuates between 80%-100% throughout the day.

I would have thought that the Sky would somewhat follow suit since it has larger solar panels. Before I placed the Sky, I charged it to 100% via the adapter.

Both solar panels are facing south and is positioned correctly (To match the sun path).

Does BloomSky follow the 80-40 battery rule for the Sky 1? If so, I would think there would be some fluctuation during the evening/night.

Device name: Orbie & Stormie

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shawn Aug 07, 2017 09:38AM PDT
I am having the same issue with my sky (no storm)
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James W. Aug 08, 2017 03:18PM PDT BloomSky Agent

It looks to be depleting a little more normally on the back end. IT could be an issue with the graph. An overhaul is planned for the dashboard that should help. Can you get us a screenshot to your issue?

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Fraggboy Aug 08, 2017 09:21PM PDT

I sent a picture to referring this thread.
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Fraggboy Aug 10, 2017 09:47AM PDT

Did you receive the screenshot I sent in? You mention an overhaul for the dashboard. Any word on when that will be rolled out?
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James W. Aug 10, 2017 05:59PM PDT BloomSky Agent

I did get it. The Customer support email is for anyone else looking at this thread. I’ll get it to our engineers to see what they can say about it.

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Fraggboy Aug 17, 2017 01:17PM PDT

Any word from the engineers yet? ETA? Acknowledgement?
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James W. Aug 17, 2017 02:48PM PDT BloomSky Agent

@fraggboy yes the engineers say the accuracy of the battery level is being fine tuned. Right now it’s not so precise (the 20% difference you are seeing) it should be getting fine tuned in the revamp of the dashboard happening later this year/early next year.

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Fraggboy Aug 22, 2017 11:07AM PDT
The dashboard is reporting at least 100% and 80%.. At least it's showing that the battery is being fully charged by the solar panels. I look forward to the revamp of the dashboard later on.

Keep up the great work!!
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James W. Aug 23, 2017 10:18AM PDT BloomSky Agent

Thank you for your patience!

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