My Sky2 + Storm Kickstarter kit just arrived today, thanks! But I'm having an issue with charging Storm.
I've successfully paired Sky and Storm, and can access them on the app. Sky has fully-charged, no issue at all. Storm however is not charging. The Storm battery charge icon on the app has not moved since I first paired it.
Storm is plugged into the dongle via USB, the dongle is powered from the wall wart, and it's connected via ethernet to the router. But no charging. The dongle LED isn't on and doesn't ever come on. Storm's LED flashes red once every 55 seconds or so.
As per another post here, I've tried connecting Storm directly to a USB charger, but that doesn't seem to make any difference either.
I’m sorry to hear about the issue, may I ask if the dongle has any reaction at all? It could either be a STORM or a dongle issue. May I also ask what your SKY is named?
Thanks for the information. It sounds like you are doing everything correctly, Please try to plug the USB into the router. What happens when you go to menu—>add new device—>add STORM? Is there any reaction on the dongle?
I just realized I had emailed you already. Sorry about the double response.