Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Where are the kickstarter deliveries

Paul Apr 12, 2017 12:47AM PDT

Will you guys ever deliver on your Kickstarter promises? Getting on for 8 months, you are refusing to contact customers, no delivery, just happy to have our money. Is the company a fraud? Why will you not deliver? How can you list equipment for sale if you refuse to deliver to customers who have paid?

Up 0 rated Down
Nick Apr 12, 2017 11:40AM PDT BloomSky Agent

Hello Paul,

Most of the kickstarter backers have been fulfilled. There are a few users especially outside of the US that have not been. I do see that you are an Australian backer, and you probably are falling in that list. We were able to fulfill about half of our Australian backers before the logistics company we were working with could no longer fulfill for us. We were scrambling for a new company to fulfill the remaining orders. We have been finalizing with the next company and should be sending out the remaining rewards in the next week or two. I am sorry for the delay, but we are definitely trying to get the rest of the devices out to everyone. Please do let me know if you have any other questions or concerns.


Post Your Public Answer

Your name (required)
Your email address (required)
Answer (required)

Contact Us

Recent Discussions

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found
There was an error contacting Get Satisfaction
View All