Support Center

Questions from the Community

  • Install height

    How far off the ground does the install require?

    1 Agent Answer 0 Community Answers Aug 01, 2016 08:37AM PDT
  • Can the sky or storm detect solar radiation?

    I'm considering purchasing the sky2/storm setup via the kickstarter campaign but it doesn't mention ...

    2 Agent Answers 1 Community Answer Jul 29, 2016 09:55AM PDT
  • Solar Panel SKY2

    Is the solar panle of the storm compatible withe sky1? Regards,

    1 Agent Answer 0 Community Answers Jul 29, 2016 01:13AM PDT
  • iPad App?

    Is there plans for an iPad app?

    2 Agent Answers 8 Community Answers Jul 27, 2016 05:24PM PDT
  • Defective Device/ Camera

    My BloomSky camera stopped working a few days after receiving it as part of the Community Outreach Program. Em...

    1 Agent Answer 1 Community Answer Jul 24, 2016 10:41AM PDT
  • Choosing metric units for web apps (maps and dashboard)

    Dear support and community members, as a user of Bloomsky web apps (maps and dashboard) and being a weather...

    6 Agent Answers 7 Community Answers Jul 22, 2016 04:01PM PDT
  • sky2 power

    Reading this "Get a SKY2 + STORM + 2 solar panels and complimentary mount and tripod stand for SKY2 and S...

    1 Agent Answer 0 Community Answers Jul 21, 2016 03:09PM PDT
  • purple camera

    Hi -- since last Sunday, my Bloomsky camera went "purple". I've tried multiple hard resets -- ...

    1 Agent Answer 0 Community Answers Jul 21, 2016 09:40AM PDT
  • How often does weather data update from the devices?

    Just curious how "live" the data is from the devices.. I know some wireless systems update all data...

    1 Agent Answer 0 Community Answers Jul 20, 2016 07:26PM PDT
  • Locating the Sky for the most accurate weather readings

    Hi - I'm in the process of reviewing your Sky webcam/weather station and I'm quite surprised by t...

    2 Agent Answers 1 Community Answer Jul 20, 2016 04:45PM PDT

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