Support Center

Questions from the Community

  • Spot on camera lens

    I have a spot on lens or burnt into the lens or something that will not wash off. Anyone else have any spots t...

    1 Agent Answer 0 Community Answers Aug 16, 2016 11:14AM PDT
  • Problem with the App

    When I go to my camera image, it says Desmoinesweather. When I go to the app I also see PolkBlvd Weather. ...

    2 Agent Answers 1 Community Answer Aug 12, 2016 07:20AM PDT
  • FTP images

    I have not bought the product yet. Before I buy it I would like to know if I can have the camera deliver the ...

    1 Agent Answer 0 Community Answers Aug 11, 2016 03:17PM PDT
  • Sky Pro KIT with cellular data connection insteead of WiFi

    Love your products guys!! I was wondering if BloomSky has considered developing a unit that sends data to t...

    1 Agent Answer 0 Community Answers Aug 11, 2016 01:42PM PDT
  • Lost connection and not won't reconnect/

    The camera worked with no problems this week. Today we got a heavy rain and the unit stopped sending any upd...

    2 Agent Answers 2 Community Answers Aug 10, 2016 05:56PM PDT
  • BloomSky battery replacement.

    I know this is not an issue yet, but something I am curious about. I heard that the lithium battery in the Sky...

    1 Agent Answer 0 Community Answers Aug 09, 2016 09:25AM PDT
  • Rain detection

    I have received rain notifications in my android phone. However I cannot find info con whether it's raini...

    1 Agent Answer 0 Community Answers Aug 06, 2016 07:05PM PDT
  • Inaccurate temperature reading by up to 10 degrees

    Just got my BloomSky yesterday. Connected to network last night and set it up outside today. Temperature rea...

    1 Agent Answer 0 Community Answers Aug 06, 2016 05:47PM PDT
  • weather underground and camera ID

    Hi there, I have my bloom sky up and running today and managed to set it to Weather underground. I get an s...

    2 Agent Answers 1 Community Answer Aug 04, 2016 08:49AM PDT
  • Calibration

    My Bloomsky is consistently about three degrees too high. I have multiple sensors that report temperature and ...

    1 Agent Answer 0 Community Answers Aug 01, 2016 03:15PM PDT

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