Support Center

Questions from the Community

  • Only updates when sun is down

    My Sky2 went down over a year ago. It works fine at night, updates all parameters as normal. When the sun come...

    1 Agent Answer 0 Community Answers Dec 04, 2019 02:46AM PST
  • Alexa Integration Not Working

    When I enable and link Bloom Sky skill to my Bloom Sky account, Alexa replies with "Alexa having trouble ...

    4 Agent Answers 5 Community Answers Dec 01, 2019 03:54PM PST
  • Larger solar panel for Storm?

    A couple of days ago, after four and a bit monotonously dull grey days, the battery in my Storm reached a poin...

    2 Community Answers Nov 27, 2019 03:48AM PST
  • Wind direction

    My Storm unit always reports the wind direction as North, I have checked the unit and the wind vane is rotatin...

    1 Agent Answer 1 Community Answer Nov 25, 2019 11:05AM PST
  • Incorrect pressure reading

    Several years ago I contacted Support because I discovered that my BloomSky had started reporting actual air p...

    1 Agent Answer 0 Community Answers Nov 20, 2019 08:56AM PST
  • Timelaps of the actual day

    A trend gives much more information than a single actual state. When planning a tour, an image of the sky help...

    1 Agent Answer 0 Community Answers Oct 31, 2019 12:38AM PDT
  • Storm anemometer jammed, no wind speed

    Hi all I have a Storm that is not reporting wind speed due to the anemometer jamming in one position. When sp...

    4 Community Answers Oct 13, 2019 07:42AM PDT
  • Temperature started reading 10 degrees too hot

    over the past several months, i have noticed the temp of my bloomsky has shown anywhere between 5-10 degrees h...

    1 Agent Answer 3 Community Answers Sep 28, 2019 06:32PM PDT
  • changing wifi router

    I want to change the wifi router I'm using on my sky2+storm. its up and running fine now. but i have inst...

    1 Community Answer Sep 18, 2019 03:43PM PDT
  • No show on BloomSky Weather Map

    My Bloomsky weather station stopped reporting pressure about two weeks ago and the only way I could resolve th...

    1 Agent Answer 0 Community Answers Sep 02, 2019 02:22PM PDT

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