Support Center

Questions from the Community

  • where is my data

    I can see the data from my storm unit, on the dashboard. or on the iPhone app, but the weather underground we...

    1 Agent Answer 0 Community Answers Feb 13, 2019 12:47PM PST
  • Change the language in APP

    Since days, my iPhone-APP of Bloomsky is writen in spanish language. How can i change the language? Greeting...

    2 Agent Answers 2 Community Answers Feb 10, 2019 09:22AM PST
  • BloomSky Integration with Weather Underground

    A comprehensive guide. Prerequisites 1. Functional Sky 1 or Sky 2 weather station eventually with Stor...

    9 Community Answers Feb 10, 2019 09:18AM PST
  • Dashboard and App new design's update

    Hello, I talked with Daniel Han on June 2018 about the new dashboard and app, but since then it isn't ...

    1 Agent Answer 0 Community Answers Jan 31, 2019 05:57PM PST
  • Not reporting!

    SO my system is acting up again. My system does not report wind nor rain measurements. I sometimes get "...

    3 Agent Answers 2 Community Answers Jan 31, 2019 11:14AM PST
  • Storm Batteries

    Anyone else having battery problems? I ordered my Storm in Dec-2018 and received it in Dec. However, the manuf...

    5 Community Answers Jan 23, 2019 05:05PM PST
  • Enterprise WiFi connectivity and the Sky2 Station - Proxy support?

    We use an Aruba Enterprise WiFi system here on campus, additional settings have to be configured on any wirele...

    1 Agent Answer 0 Community Answers Jan 11, 2019 01:00AM PST
  • Offline again

    My Sky 1worked great for about Two years. Gave me some problems when Comcast switched routers. Then it worked ...

    2 Agent Answers 1 Community Answer Jan 03, 2019 04:36PM PST
  • Flashing red on charge cycle never stops flashing red?

    I have had my new Sky plugged in for two days. The power plug light is flashing red, when do I know that it&...

    2 Agent Answers 1 Community Answer Dec 26, 2018 05:19PM PST
  • Change user name

    Currently I am registered under an old email and want to change it to a new user name/email? Graeme

    1 Agent Answer 0 Community Answers Dec 23, 2018 06:06PM PST

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