Support Center

Questions from the Community

  • Offline again

    My Sky 1worked great for about Two years. Gave me some problems when Comcast switched routers. Then it worked ...

    2 Agent Answers 1 Community Answer Jan 03, 2019 04:36PM PST
  • Flashing red on charge cycle never stops flashing red?

    I have had my new Sky plugged in for two days. The power plug light is flashing red, when do I know that it&...

    2 Agent Answers 1 Community Answer Dec 26, 2018 05:19PM PST
  • Change user name

    Currently I am registered under an old email and want to change it to a new user name/email? Graeme

    1 Agent Answer 0 Community Answers Dec 23, 2018 06:06PM PST
  • SKY2 frequent droputs

    My SKY2 frequently drops out of my network (it's close to the hub and the signal is good, so the range is...

    2 Agent Answers 1 Community Answer Dec 10, 2018 10:07PM PST
  • Camera ID and Weather Underground Integration

    I have a bloom sky station and share its data on WeatherUnderground. I want to also have my camera appear on ...

    1 Agent Answer 0 Community Answers Dec 09, 2018 09:30AM PST
  • Wind Direction registering

    My wind direction is always registering as west. Speed is recording (although I am seeing gusts) .. I have res...

    3 Agent Answers 4 Community Answers Dec 08, 2018 01:12PM PST
  • Storm and the Bloomsky APP

    Hi Guys i am trying to setup the storm but my app does not have the option it only has the option for the Sky....

    1 Agent Answer 0 Community Answers Nov 27, 2018 01:49PM PST
  • Storm connection issue - Any support?

    Hi there I've now the second Storm - and the same issue as with the first one: I could set it up, I...

    1 Agent Answer 5 Community Answers Nov 21, 2018 02:21AM PST
  • firmware

    my sky and storm firmware is not up to date how do i update my firmware

    1 Agent Answer 0 Community Answers Nov 12, 2018 07:41AM PST
  • Sky2 Offline

    Hi, I have had my Sky2 running for a little over a year and it has been working flawlessly. Now all of a su...

    2 Agent Answers 6 Community Answers Nov 08, 2018 01:36PM PST

Contact Us

Recent Discussions

Ajax-loader-small
376e7aa17d30b70242ea58faa762c0da@bloomsky.desk-mail.com
https://cdn.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
true
Invalid characters found
/customer/en/portal/articles/autocomplete?b_id=17311
There was an error contacting Get Satisfaction
View All
0
discussions
replies
Questions
Ideas
Problems
Praise