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Questions from the Community

  • Temperature and Humidity Reading Have Stopped Reporting (Sky 2)

    My Sky 2 (which replaced my Sky 1) has stopped reporting Temp and Humidity readings. Is there a way to deconst...

    3 Community Answers May 13, 2019 09:33PM PDT
  • customer support

    Has anyone had success reaching customer support or recieved any call back?

    1 Agent Answer 0 Community Answers May 02, 2019 08:54AM PDT
  • Storm not connecting to new router

    I can't the Storm to connect to a new router. The old Linksys extender still works but is starting to fai...

    2 Community Answers Apr 30, 2019 10:50PM PDT
  • How do I update the firmware of my Sky2 and Storm devices?

    How do I update the firmware of my Sky2 and Storm devices? I e-mailed Support on 2019-04-27 but after a week ...

    2 Agent Answers 3 Community Answers Apr 29, 2019 02:08PM PDT
  • Sky 2 replacement battery for a now 14 month old unit.

    Hi all I suspect that I have a battery problem or charging circuit problem but without using a known good bat...

    1 Agent Answer 3 Community Answers Apr 22, 2019 08:54PM PDT
  • Device says Santa Cruz CA Im in Vail AZ how do I fix

    I'm new to Bloom Sky. My device says I'm Santa Cruz,CA I'm in Vail AZ how do I fix?

    2 Agent Answers 3 Community Answers Apr 20, 2019 02:16PM PDT
  • British Summer Time

    Just picking up on the point made by others. My Bloomsky is still showing UTC and has not adjusted for the adv...

    1 Agent Answer 0 Community Answers Apr 01, 2019 04:58AM PDT
  • How can I delete time lapse?

    I installed sky 1 today. While I was charging Sky 1 in the room, I was photographed and appeared on Time La...

    1 Agent Answer 0 Community Answers Mar 31, 2019 04:40AM PDT
  • Reconnecting Bloomsky App

    I had to replace the router/WiFi access point for my home network. I restarted the weather station and it must...

    1 Agent Answer 0 Community Answers Mar 16, 2019 10:37AM PDT

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