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Questions from the Community

  • Storm solid red LED

    Hey there I recognised this morning a solid red LED on my Storm. I used the internet and this comunity to fin...

    0 Community Answers Oct 21, 2018 12:39AM PDT
  • New Storm not charging (with dongle or solar panel)

    I have a Storm that has not charged since new. It only works when directly powered with the dongle or solar pa...

    2 Agent Answers 3 Community Answers Oct 16, 2018 04:35AM PDT
  • Basic system

    Do you sell Sky 2 and/or Storm without solar panels, just powered by battery or constant electrical supply fro...

    1 Agent Answer 0 Community Answers Oct 13, 2018 02:31PM PDT
  • Which bolts/screws are used to mount the solar panel with mounting kit

    What are the specifications of the screws that came with the Bloomsky Mount for use when screwing directly int...

    1 Agent Answer 1 Community Answer Oct 04, 2018 06:34PM PDT
  • Password reset

    I am tying to reset my password but I never get the reset email. How long does it take to receive it?

    1 Agent Answer 0 Community Answers Sep 24, 2018 08:46AM PDT
  • temps are not reporting live

    Lately my temperature reporting is about an hour behind the actual time. Seems like it not longer reports LIV...

    1 Agent Answer 0 Community Answers Sep 21, 2018 10:25AM PDT
  • address not found canĀ“t complete setup

    when installing, after successful connecting, after entering the device name, I get the error message "ad...

    4 Agent Answers 4 Community Answers Sep 19, 2018 12:37PM PDT
  • API questions

    I am using the Bloomsky API to retrieve data from my Sky1/Storm. When I get that data I have a UV index for b...

    0 Community Answers Sep 17, 2018 01:30PM PDT
  • Storm Rain data differant from app and web site

    Why is the web site https://map.bloomsky.com/weather-stations/faBiuZWsq6eqnKmn and my app showing two differen...

    1 Agent Answer 0 Community Answers Sep 16, 2018 12:54PM PDT

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