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Questions from the Community

  • Rain & Wind Numbers

    A. Rain We have had an unusual amount of rain here in southern Arizona in the past few days which gave me ...

    0 Community Answers Feb 16, 2018 05:51PM PST
  • No response or agents available

    its been two days since someone from your company said they would get back to me, no email or anything. I hav...

    1 Agent Answer 0 Community Answers Feb 16, 2018 07:37AM PST
  • Storm Not Working

    We have gotten a couple storms coming through with wind and rain, a couple days ago we got almost 2" of r...

    1 Community Answer Feb 15, 2018 10:23AM PST
  • Rain Amount not correct

    My Storm does not seem to be registering the correct rain total. Is there anything I should do to update or re...

    1 Agent Answer 0 Community Answers Feb 12, 2018 06:25AM PST
  • Installing the Storm Device

    Hi--I am planning on installing the Storm device in a couple of months in conjunction with the Sky device(alre...

    1 Agent Answer 0 Community Answers Feb 12, 2018 06:10AM PST
  • Where is my wind speed?

    Why am I just getting a reading on direction but no wind speed? I am in Wyoming....where the wind seems to al...

    3 Agent Answers 10 Community Answers Feb 05, 2018 06:54PM PST
  • Storm Not Reporting Rain Measurements

    Hello Support, I recently purchased Sky2 and Storm. We just had our first rain since setup and got no preci...

    0 Community Answers Feb 05, 2018 09:29AM PST
  • Storm offline again (and again, and…)

    I have a Sky2 and a storm Sky name is bumblebee the dashboard says it is at v 2.0.7 The Storm ID is 3425 and...

    2 Agent Answers 2 Community Answers Feb 05, 2018 06:15AM PST
  • Missing the STORM?

    Now that I have STORM up and running I have a major issue - It only sends data from 0856 till 1711 each day. W...

    0 Community Answers Feb 04, 2018 09:19PM PST

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