Support Center

Questions from the Community

  • apple tv app

    cannot get app to find my bloomsky, tried all usual ways to fix so not a question of just narrowing location

    0 Community Answers Mar 23, 2017 03:31AM PDT
  • UV readings from STORM for Australia

    My STORM is installed in Australia and the UV readings from STORM never rise above 6. Our local UV readings ra...

    0 Community Answers Mar 21, 2017 07:11PM PDT
  • Camera Image to Weather Underground

    Has anyone discovered why the camera picture from the Sky units are 2 hours behind what they should be on Weat...

    1 Community Answer Mar 21, 2017 06:22AM PDT
  • No time lapse videos

    I saw the earlier post about a lag in putting out time lapse videos. My most recent one is from Feb 27, 2017. ...

    0 Community Answers Mar 20, 2017 07:32PM PDT
  • WeatherUnderground - Second Station? Can I submit a second Sky station even though I have one already u...

    0 Community Answers Mar 20, 2017 12:58PM PDT
  • OFFLINE hardware/radio silence from BloomSky

    Hi My device just won't start. Takes forever to get a charge via the solar panel, only to die again a fe...

    0 Community Answers Mar 20, 2017 12:30PM PDT
  • Storm intermittent reporting

    Since last Friday night my storm has shown very intermittent reporting. What is going on with the device. Bloo...

    1 Agent Answer 2 Community Answers Mar 15, 2017 05:33AM PDT
  • Mass download

    I found the dashboard,, site after owning a Bloomsky II for 4 months. Is t...

    0 Community Answers Mar 13, 2017 06:35PM PDT
  • re-installation of my SKY1

    I have been fighting with the re-installation of my SKY1 for a couple months now. I contacted customer support...

    0 Community Answers Mar 12, 2017 09:08AM PDT

Contact Us

Recent Discussions

seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found
There was an error contacting Get Satisfaction
View All