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Questions from the Community

  • Email order cancellation

    Please respond to my emails - particularly the last which is cancelling my order

    0 Community Answers Feb 22, 2017 02:15AM PST
  • Weak STORM RF signal

    I am consistently losing the connection between my STORM outdoor unit and the dongle. Within about 8-10 metres...

    1 Community Answer Feb 21, 2017 02:34PM PST

    What precautions do I need to take with the STORM in regards to freezing weather or hail?

    1 Community Answer Feb 21, 2017 05:22AM PST
  • Firewalls

    Ok so I have a unit which refused to connect at work, where I was hoping to have it, but it connected perfectl...

    2 Community Answers Feb 21, 2017 12:54AM PST
  • BloomSky1

    I'm on my second Camera. Received 2nd one about a 2 weeks or so ago. Everything was fine for about 5 minu...

    0 Community Answers Feb 20, 2017 04:35PM PST
  • What happened to Feb 13th data?

    I cannot access Sky2 Graph/Table data for Feb 13. Although the date range indicates that it starts with Feb 13...

    1 Agent Answer 1 Community Answer Feb 20, 2017 02:05AM PST
  • Error when trying to download Storm data

    When I try to download my Storm data in .CSV format, I get the following message instead of data: <!DOCT...

    2 Community Answers Feb 19, 2017 05:58PM PST
  • Cam to weather underground?

    I have the station registered with Weather Underground and it is updating data just fine, but I and having iss...

    0 Community Answers Feb 19, 2017 04:20PM PST
  • Battery Storm discharge.

    Has anyone had a sudden discharge of the storm battery down below 50%? Mine has been just fine since I got...

    10 Community Answers Feb 18, 2017 04:46PM PST

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